Privacy Policy

When you create an account, we collect your email address and, if you choose to add them, details of your loyalty programme memberships and travel cards (programme name, bank, and optional nickname). We do not collect card numbers, CVVs, or any payment information. We also collect standard usage data such as pages visited and search queries, used solely to improve the service.

Your email is used to authenticate your account and, if you opt in, to send occasional product updates. Your saved cards and memberships are used solely to personalise lounge search results for you. We do not sell, rent, or share your personal data with third parties for marketing purposes.

We use session cookies required for authentication and browser local storage to remember your preferred display currency. We do not use third-party advertising cookies or tracking pixels.

You can delete your account and all associated data at any time from your profile settings. We will remove your data from our systems within 30 days of a deletion request, except where retention is required by law.

For any privacy-related questions or requests, email us at privacy@loungely.com.